07 308 4433 info@savvieflorist.co.nz  Whakatane : 13/11/2019 05:51 am

Flower and Gift – Terms & Conditions –  Savvie Florist

 

The Savvie Florist Guarantee

 

At Savvie Florist we are committed to providing exceptional quality, craftsmanship and customer service

Please contact us on 07 3084433 if you require further assistance

 

Substitutions

Savvie Florist makes every effort to execute your order as per your selection. However, if we need to substitute a flower or sundry item or gift because of seasonal changes or unavailability or likewise –  we will use a flower/sundry of similar value, colour, and style, in order to deliver your important gift without delay.

Public Holidays

Savvie Florist is closed on public holidays. Therefore, your flower or gift order will be executed the next business day.

Pricing

All prices on our website are New Zealand dollar and include the appropriate taxes.

Cancellations & Changes

Refunds can be accepted 24 hours prior to the delivery day. We are unable to offer a refund on the day of delivery as the flower and gift will already be in preparation or transit. To make any changes to orders please call 07 3084433

Refund Conditions

As each flower is unique, so too, are your special requirements and concerns surrounding your order. For that reason, we ask that you please call us directly on 07 308 4433 to discuss any queries or concerns. Because a number of resolutions may be available to you and are subject to your particular situation.

Note: All refunds for orders placed online or over the telephone are credited back to the original credit card on which the order was purchased. Refunds for in-store purchases may be processed through the original credit card for which the order was purchased or by EFTPOS only. Finally, for cash purchases, a store voucher for the same amount paid will be issued. 

Regretfully, we cannot arrange a resend of fresh flower(s) or refund if the original flower(s) are disposed of. As a result, making them unavailable for our florists to assess the cause of the problem.

Bridgette - Dec 2017

I couldn't be happier with the flowers Savvie Florist put together for my MIL's birthday.  I asked them to create a bouquet that was "pretty" and they absolutely NAILED it! Not only were the blooms gorgeous, their presentation (the paper and everything) were devine.  I would highly recommend Savvie Florist and will happily use their wonderful team again! Thank you very much.

Toni Keown - Aug 2018

Thank you for the awesome customer service and floral arrangement! I am most happy with having used you guys 🙂

Tracy Glasse

If you want service with flair, feeling, compassion and a super smile. You MUST see Tracy @ Savvie Florist, Whakatane

Frankie L'Arc

Tracy at Savvie florist Whakatane remembers what I like.  She makes it easy for my man when he goes in & I get a beautiful unique bunch every time!